STORE POLICY
 

Guarantee

We offer a 2 days guarantee on our classic manicures and a 7 days guarantee on our Color

Gel & Hard Gel Manicures. Should your manicure chip within this time frame, we will fix them

free of charge.
 

Appointments/Walk in

Although we highly recommend appointments, we do accept walk in clients depending upon

our availability. Appointments are made to provide convenience to your busy schedule.  

However, frequent “NO SHOWS” may force us to no longer honor your appointment requests.
 

Running late?

Please note we allow a 10 min grace period for all appointments. If you are unable to keep

your appointment, please contact the front desk to reschedule, otherwise your appointment

will be subject to a cancellation.
 

Designs anyone?

Like any other services, if you are interested in Nail Art you must add this service to your

appointment. All Custom nail design appointments are subject to approval. Your desired design will

be reviewed and a quote will be provided when you check in. We do not offer refunds on

custom nail art. Designs are not guarantee to look identical to your request. Please ask for the

tech’s nail art portfolio to have an idea of the type of work he/she can produce.
 

Large Party

Party of 3 & Up:

Party of 3 or more – Your entire party must checked in 15 minutes prior to the

appointment time otherwise your appointments will not be guaranteed.


Party 5 & Up:

Party of 5 or more – Your entire party must checked in 15 minutes prior to the

appointment time otherwise your appointments will not be guaranteed. In addition, a 30%

security deposit is required.  Any changes to time or services has to be notified 24 hours prior

to your appointment time otherwise your deposit will be forfeited.
 

Changes

Any nail length/shape/color choices you make will be shown to you first on 1-2 nails before we

move on to the next. Unfortunately, once your manicure is complete, we cannot go back to

change your original choices.  
 

Gratuity:

Tipping is cash only and is greatly appreciated; Thank You!