Privacy Policy

  

Primp & Polish is committed to protecting and respecting your privacy. 

For the purposes of this Privacy Policy, unless otherwise noted, all references to Primp & Polish include primpandpolish.com (the “Site”). Please read this policy carefully. By using our website, you consent to the data practices described in this statement. If you have any questions regarding this policy, please e-mail us at privacy@primpandpolish.com.


Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Primp & Polish may collect personally identifiable information, such as your First and Last Name, Mailing Address, E-mail Address, and/or Phone Number. 

If you purchase Primp & Polish's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site, which may include: (a) registering for a loyalty account on our Site; (b) reserving an appointment for our services; (c) purchasing items from our on-line store;(d) sending us an email message.   


Use of your Personal Information 

Primp & Polish collects and uses your personal information to operate its website(s) and deliver the services you have requested. 
Primp & Polish may also use your personally identifiable information to inform you of other products or services available from Primp & Polish and its affiliates.   


Sharing Information with Third Parties

Primp & Polish DOES NOT sell, rent, or lease its customer lists to third parties.   

Primp & Polish may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Primp & Polish may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Primp & Polish, and they are required to maintain the confidentiality of your information. 

Primp & Polish may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Primp & Polish or the site; (b) protect and defend the rights or property of Primp & Polish; and/or (c) act under exigent circumstances to protect the personal safety of users of Primp & Polish, or the public. 

Opt-Out of Disclosure of Personal Information to Third Parties

In connection with any personal information we may disclose to a third party for a business purpose, you have the right to know the categories of personal information that we disclosed about you for a business purpose. 

You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the disclosure of your personal information. If you exercise your right to opt-out of the disclosure of your personal information, we will refrain from disclosing your personal information, unless you subsequently provide express authorization for the disclosure of your personal information. To opt-out of the disclosure of your personal information, please e-mail us at privacy@primpandpolish.com with the subject “OPT-OUT DISCLOSURE” in the subject of the e-mail.
  

Tracking User Behavior

Primp & Polish may keep track of the websites and pages our users visit within Primp & Polish, in order to determine what Primp & Polish services are the most popular. This data is used to deliver customized content and advertising within Primp & Polish to customers whose behavior indicates that they are interested in a particular subject area.   


Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Primp & Polish. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Primp & Polish website. 
  

Use of Cookies

Our site may use cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Links

Our site may contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. 

Security of your Personal and Payment Information

Primp & Polish secures your personal information from unauthorized access, use, or disclosure. Primp & Polish uses the following methods for this purpose: 

 -  SSL Protocol 

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. 

- PCI-DSS compliance

Our site uses Squarespace’s Commerce platform. PCI-DSS compliance is a security standard for companies and organizations that handle payment information from consumers. Both of Squarespace’s payment processors, Stripe and PayPal, are PCI compliant. Our site uses Stripe as our payment processor. 

PCI-DSS (Payment Card Industry Data Security Standard) is a framework for developing a robust payment card data security process—including prevention, detection and appropriate reaction to security incidents. To learn more, visit the PCI Council’s website.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: 

•     Delete your personal information from our records; and 

•     Direct any service providers to delete your personal information from their records. 

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: 

•     Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; 

•     Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; 

•     Comply with the California Electronic Communications Privacy Act; 

•     Comply with an existing legal obligation; or 

•     Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information. 

  

Children Under Thirteen

Primp & Polish does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. 

E-mail Communications

From time to time, Primp & Polish may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. 

If you would like to stop receiving marketing or promotional communications via email from Primp & Polish, you may opt out of such communications by Customers may unsubscribe from emails by "replying STOP" or clicking on the “UNSUBSCRIBE” button.


Changes to this Statement

Primp & Polish reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your acknowledgment of the modified Privacy Policy, and agreement to abide and be bound by that Policy. 

  

Contact Information

Primp & Polish welcomes your questions or comments regarding this Statement of Privacy. If you believe that Primp & Polish has not adhered to this Statement, please contact Primp & Polish at: 

  

Primp & Polish 
189 Grand Street 
Brooklyn, New York 11211  

Email Address: 
privacy@primpandpolish.com   
Effective as of November 21, 2020